Privacy and cookies

This privacy statement explains how Turner & Townsend and/or its group companies ("we","us", "our") collect information from you via the website (the "Website") or in any manner expressly described in this privacy statement and how the information is then used. References to "you" means the user of the Website.

What personal data do we collect?

You may look through the Website without giving us any personal data about yourself.

If you contact us to receive more information on Performance Forum, we ask you to provide your name, company, email address and telephone number.

How do we use personal data?

We may use your personal data and information we obtain from other sources:

  • to administer and/or improve the Website;
  • to deal with any requests submitted by you via the contact us page;
  • [for statistical and research purposes]; and/or
  • to otherwise respond to any requests, queries or comments submitted to us by you.

We may need to share your information with our Performance Forum members for the above purposes. We may disclose personal data to our successors in business in the future but only for the purposes outlined in this privacy statement. We may also disclose personal data in order to comply with a legal or regulatory obligation.

[For quality control and training purposes, we may monitor or record your communications with us.]


The Website has security measures in place to protect against the loss, misuse and alteration of the personal data under our control.

Links to other websites

We may link to third party websites and/or display advertisements from third parties on the Website from time to time. We are not responsible for the content or privacy policies of these third party websites and/or for such third party advertisers, nor for the way in which information about their users is treated. In particular, unless expressly stated, we are not agents for these third party websites or advertisers, nor are we authorised to make representations on their behalf.

International transfers

By providing us with your personal data, you consent to our transferring such personal data to countries or jurisdictions which do not provide the same level of protection as the UK, if necessary for the purposes set out in this privacy statement. If we do make such a transfer, we will, if appropriate, put a contract in place to ensure that your information is protected.

Your rights

You are entitled to ask for a copy of all the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected.

To obtain a copy of this information, if your personal details change or if you have a query or comment about the way we use your personal data, please let us know by contacting:


What are cookies?

Cookies are text-only files placed onto your computer by websites. They are used to help websites remember who you are, tailor content to you and track visitor trends, but cannot be used by themselves to identify you.

The Website uses two kinds of cookies:

1) Session cookies: these are cookies that expire at the end of browser sessions. They live on users computers only as long as users browse through the Website. They are ASP.NET cookies and their purpose is to allow the Website to link the actions of a user while browsing. For example, remembering what information you have inputted to the “Contact us” form so if you browse to a different page and then go back to the form the information is still there. They are encrypted, do not store users' identifiable information on them and they are essential to help you navigate the site.

2) Google Analytics cookies: these are third-party cookies stored permanently on a visitor’s computer that allow the preferences or actions of users across the Website to be remembered. They are then used by Google Analytics to generate their reports accordingly (i.e. to identify whether users are new or returning). The information generated by the cookie about your use of the Website (including your IP address) will be forwarded to Google servers in the US. Google will not associate your IP address with any other data held by Google.

Changing your settings / disabling cookies

Using the settings in your browser you can accept or decline cookies. Visit to find out more.


By using the Website you consent to the processing of data about you by Turner & Townsend, its subsidiaries and Google in the manner and for the purposes set out above.

Changes to the privacy statement

This privacy statement may change and therefore you should review it regularly. We will of course notify you of any changes where we are required to do so.

We use necessary cookies for site functionality. We’d also like to set optional analytics cookies to collect information on how you use it. View our privacy policy.